The
global Cloud fax service Popfax.com is upgrading its whole system
capacity due to the increase in its customer base and website traffic.
Popfax, leading provider of Internet fax
services, announced that, at the beginning of October, it plans a full
system upgrade to cope with the growth of its customer base, which
numbers more than 50,000 individual and corporate fax users.
As soon as
this upgrade is completed, fax processing speed will be substantially
increased, fax conversion will be at least 10 times faster and Popfax
customers will have faster access to their data. The system power,
memory and storage capacity will be more than doubled in order to
improve the performance of the fax service in the future.
The Popfax
service was built as a highly redundant system. The hardware supporting
every function is duplicated at least once, and the core services
platform is hosted in two different places, belonging to two different
infrastructure providers with no common energy, no common IP transit,
etc. This high availability results in high Quality of Service
commitments for corporate clients.
Nevertheless,
Popfax has informed its clients that they could experience short
outages of a few minutes (when servers are restarted and swapped) and,
more likely, delays or slow-downs in service delivery while the server
capacity is temporarily removed, in order to be upgraded.
Popfax recommended that customers with forthcoming mass fax operations plan them outside of this maintenance window whenever possible.
On this subject the founder of the company, Vladimir Popesco, said: "Our
customers deserve reliable and fully functional fax services. This is
the reason we pay so much attention to scaling up to meet customer
demand, and in constantly improving our system redundancy, security and
ergonomics"